Shipping policy

✨ Shipping & Delivery

Every piece from JKoArt is carefully wrapped, thoughtfully packaged, and sent from my studio with love—because art should arrive like a gift.

🌎 Where We Ship

We currently ship across Canada, the United States, and select international destinations. If you don’t see your country at checkout, feel free to get in touch—we’d be happy to help.

🕊 Processing Time
• Fine Art Prints & Greeting Cards: Usually ship within 2–5 business days
• Original Artwork: Please allow 3–7 business days for safe, secure packaging
• Commissions or Custom Orders: Timeline will be discussed individually

📦 Packaging & Materials

Your art is packaged with the utmost care using eco-conscious materials whenever possible:
• Cards & Prints arrive in clear sleeves with rigid backing to keep them pristine
• Originals are lovingly wrapped, padded, and boxed or rolled, depending on size

Every order includes a handwritten thank-you—because your support means the world.

🚚 Shipping Rates
• Within Canada & USA
Cards and prints: Calculated at checkout. Tracked shipping with Canada Post or USPS
Framed Artwork: quote by request. Includes insurance. Average to Canada and the US is $130 CAD - $250 CAD Depending on destination. 
• International: quoted by request

Free shipping on orders over $1000 CAD (Canada only).

📬 Estimated Delivery
• Canada: 3–9 business days
• USA: 5–12 business days
• International: 7–21 business days

Please note: Delays due to customs or local postal service disruptions are out of our hands, but we’ll always do our best to support you.

🌐 Customs & Duties

US and International buyers are responsible for any import taxes, duties, or customs fees required in their country.

💌 Damaged or Lost Orders

If something goes wrong, don’t worry. Please email us within 7 days of receiving your order (with photos if damaged), and we’ll work together to make it right.